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David Stamen

Senior Virtualization Engineer

VCAP-DCA | MCSA | VMware vExpert | Cisco Champion | PernixPro

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Section 7 of the VCP6-DCV blueprint

Objective 7.1: Troubleshoot vCenter Server, ESXi Hosts, and Virtual Machines

  • Monitor status of the vCenter Server service
  • Perform basic maintenance of a vCenter Server database
  • Monitor status of ESXi management agents
  • Determine ESXi Host stability issues and gather diagnostics information
  • Monitor ESXi system health
  • Locate and analyze vCenter Server and ESXi logs
  • Determine the appropriate Command Line Interface (CLI) command for a given troubleshooting task
  • Troubleshoot common issues, including:
    • vCenter Server service
    • SSO
    • vCenter Server connectivity
    • Virtual machine resource contention, configuration and operation
    • Platform Services Controller (PSC)
    • Problems with installation
    • VMware Tools installation
    • Fault Tolerant network latency

Objective 7.2: Troubleshoot vSphere Storage and Network Issues

  • Identify and isolate network and storage resource contention and latency issues
  • Monitor networking and storage resources using vROps alerts and all badges
  • Verify network and storage configuration
  • Verify a given virtual machine is configured with the correct network resources
  • Monitor/Troubleshoot Storage Distributed Resource Scheduler (SDRS) issues
  • Recognize the impact of network and storage I/O control configurations
  • Recognize a connectivity issue caused by a VLAN/PVLAN
  • Troubleshoot common issues with:
    • Storage and network
    • Virtual switch and port group configuration
    • Physical network adapter configuration
    • VMFS metadata consistency

Objective 7.3: Troubleshoot vSphere Upgrades

  • Collect upgrade diagnostic information
  • Recognize common upgrade issues with vCenter Server and vCenter Server Appliance
  • Create/Locate/Analyze VMware log bundles
  • Determine alternative methods to upgrade ESXi Hosts in event of failure
  • Configure vCenter Server logging options

Objective 7.4: Troubleshoot and Monitor vSphere Performance

  • Monitor CPU and memory usage (including vRealize OM badges and alerts)
  • Identify and isolate CPU and memory contention issues
  • Recognize impact of using CPU/memory limits, reservations and shares
  • Describe and differentiate critical performance metrics
  • Describe and differentiate common metrics, including:
    • Memory
    • CPU
    • Network
    • Storage
  • Monitor performance through esxtop
  • Troubleshoot Enhanced vMotion Compatibility (EVC) issues
  • Troubleshoot virtual machine performance with vRealize Operations
  • Compare and contrast Overview and Advanced Charts

Objective 7.5: Troubleshoot HA and DRS Configurations and Fault Tolerance

  • Troubleshoot issues with:
    • DRS workload balancing
    • HA failover/redundancy, capacity and network configuration
    • HA/DRS cluster configuration
    • vMotion/Storage vMotion configuration and/or migration
    • Fault Tolerance configuration and failover issues
  • Explain the DRS Resource Distribution Graph and Target/Current Host Load Deviation
  • Explain vMotion Resource Maps

Check out another blueprint section